Cancelling Pro and asking for a refund

There is no subscription to cancel

This surprises people, and it works in your favour: FootyPro does not keep your card and nothing renews on its own. Each period is paid separately — you transfer the money, tell us through the button on the upgrade screen, and access opens when the payment is confirmed. To stop paying, simply do not pay for the next period. There is no cancel button because nothing is running in the background.

Changed your mind? 14 days

You can withdraw from a Pro payment within 14 days of confirmation and get everything back, without giving a reason. On the annual plan, after those 14 days we refund the whole months you have not used. After the 14 days a monthly payment is not refunded in part, and your access runs to the end of the period you bought.

Get your reference code

It is on the upgrade screen, and it is the same one you used to pay.

📍 Dashboard → Upgrade

Email us

One email to the contact address in the footer, with the code. No explanation needed.

📍 Footer → email

Get it back the same way

We refund by the route you paid, within 14 days of accepting the request.

📍 Footer → email

What happens when Pro ends

There is a 5-day grace period after the due date: access stays complete and all that changes is a notice on screen — payment is manual and gets delayed for silly reasons. After the grace period the account goes back to Free.

Nothing is deleted. Players, rounds, the league table, the kitty and the public pages are all still there.
The Pro extras stop showing — and come back exactly as they were the day you subscribe again.
If your account has more than one group, the oldest stays editable and the others go read-only: you can read everything, you just cannot write.
The Free cap is 25 active players. Anyone already over it loses nobody — what is blocked is adding more.

Real exampleYou paid for a month, used ten days and changed your mind. Because you are inside the 14 days, you get the full amount back — not a pro-rata share. Had you paid for the year and asked in month 5 instead, you would get back the 7 whole months you had not used.

The one exception

We do not refund a period on an account suspended for breaking the Terms (section 3, acceptable use). Otherwise, a request inside the window is always accepted.

Do I have to tell you I am not renewing?+

No. With no new payment, Pro ends at the end of the period and the account returns to Free.

Do I lose my data going back to Free?+

No. Nothing is deleted: what changes is which features show and, if you have more than one group, which of them accept edits.

I took the 30-day trial. Am I charged at the end?+

No. The trial asks for no card and ends on its own — there is nothing to cancel. Nothing is ever charged unless you start a payment.

Can I ask for a refund and keep using it?+

Yes, on Free — which stays free, with no time limit. A refund ends the paid period, not your account.

The text that counts is section 5 of the Terms of Use. This page explains it; that one is the commitment.

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↩️ Cancelling Pro and asking for a refund